Síntesis del Episodio "Please hold the line - Telephone English II"

¿Quieres mejorar tus habilidades de comunicación telefónica en inglés? ¿Quieres aprender a manejar situaciones difíciles con confianza y profesionalidad? En este seminario practicaremos las normas de "etiqueta" telefónica, la resolución de dificultades técnicas, el cómo concertar citas así como organizar viajes por teléfono.

Escuchar "Please hold the line - Telephone English II"

Más episodios del podcast ECLAP. Seminarios en línea. Inglés

• Pronounce with precision: Mastering English pronunciation
• Today let's talk about… Life style, diet and sports
• Converse & compose. The difference between written and spoken English
• Today let's talk about… living abroad
• Today let's talk about… Environment and nature
• Today let's talk about… Work
• Modal verb makeover - Improve your English skills with dynamic verbs.
• The Passive perspective Increasing your proficiency in English
• Compose with confidence - Email writing essentials
• Today let's talk about… Education
• Elevate your English. The art of the elevator pitch
• Today let's talk about… Television and media
• Conversing in corporate - English for effective meetings
• Today let's talk about… Medicine and health care
• Please hold the line - Telephone English II
• Today let's talk about... Forms of communication
• Who's calling please? - Telephone English I
• Today let's talk about… Society and Economy
• Making a good first impression - What to say and how to say it?
• Today let's talk about… Shopping and consumerism.
• Lets fly away. English on a business trip.
• Today let's talk about… Technology, IT and Internet
• Leadership and values - Nature vs nurture: education
• Versatility of the verb 'Get'
• Negotiations II: adapting to different environments - Culture shock: adapting to different cultures
• Language of time - Yet, already, just, still
• Establishing and maintaining a professional relationship - For better or worse: relationships
• The world of Make vs Do
• Using a SWOT analysis to determine future possibilities - Cutting edge: science & technology
• Small talk and active listening - Say vs Tell vs Ask
• Establishing priorities - Work-life balance
• Politeness as guest/host - Basic modals in present: can could, would, etc.
• Describing trends and graphs - Breaking news: current events, news and sensationalism
• Hobbies & activities - Used to
• Managing a crisis - To be on the safe side: safety, security and emergencies
• Festivals in the English-speaking world - Have you ever ... (present perfect)
• Accents, misunderstandings and breakdown of communication - Pronunciation: silent letters, homophones & foreign words
• Asking about and explaining work responsibilities - Obligation verbs (present)
• Expressing preferences , "The grass is always greener". Advanced comparatives: the more, the better.
• Talking travel arrangements - Prepositions
• Outsourcing - Have something done
• Pronouncing like a native - Pronunciation Pt. 2 intonation and stress
• Native mistakes and slang - Subjunctive
• Offering apologies & making requests - Mind over matter: confusing verbs
• Keys to good pronunciation - Pronunciation Pt. 1 consonants & vowels
• Handling phone calls - Basic phone skills. Want / would like someone to
• How to sound more confident in a professional environment
• Plans for the future. Future tenses - will, going to, present continuous & present simple
• Describing a product - Verb + Adjective: looks good, looks like
• Talking about your experience and past events. Past simple vs. present perfect