Ep 50. Interview Angelo Balbi. Hotel Operations Director, MSC Cruises. Worldwide

14/11/2020 33 min
Ep 50. Interview Angelo Balbi. Hotel Operations Director, MSC Cruises. Worldwide

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Síntesis del Episodio

Ep 50. Interview Angelo Balbi. Hotel Operations Director, MSC Cruises. Worldwide.

Angelo was born and bred in Hotels, He started his career back in Italy: first the kitchen, up to head chef. Then, Front Office. And from there, he started his career in the cruise industry, which has taken him everywhere in the globe.
He talks about:

-Managing 1,000 team members who take care of several thousand guests while sailing the seas.
-The importance of creating a great first impression
-His favourite destinations, and the importance of local traditions
-The bets advice he got from his mentor
-Advice for the young ones, and the key skills needed to join the industry

I hope you find it as insightful as I did.

You have all my previous episodes on the web:

https://torresconsulting.co.uk/en/home/

And on audio Podcast:
https://www.ivoox.com/podcast-torres-hotel-consulting_sq_f1877734_1.html

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